Frequently asked questions. Do you have a question if its not answered here feel free to contact us
WHAT ARE THE PAYMENT OPTIONS?
We are pleased to offer various payments options including Stripe and credit cards.
Please contact us direct for wholesale orders.
WHAT IS YOUR RETURN POLICY?
I will gladly accept returns and cancellations.
Contact me within 3 days of delivery.
Dispatch items back within 7 days of delivery.
Request a cancellation within 1 hour of purchase
I don’t accept exchanges
But please contact us if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Digital downloads
- Items on sale
Conditions of return – Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.